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Privacy Policy

Last updated: April 15, 2026

This Privacy Policy applies to the TickQuote website, data APIs, market data services, chart features, platform integration services, support systems, and related digital infrastructure services.

1. Scope

By accessing, using, or integrating TickQuote-related services, you acknowledge and accept the data processing practices described in this policy.

2. Data We May Process

Account and contact data

  • Name
  • Email address
  • Account identification details
  • Contact information

API and platform usage data

  • API request records
  • Access logs
  • Usage statistics
  • Request frequency and traffic information
  • System and device information

Support and security data

  • Technical support messages
  • Audit records
  • Security logs
  • Error reports and monitoring information

3. Purpose of Data Use

  • Provide market data and API services
  • Maintain platform stability and security
  • Manage accounts and service access
  • Provide technical support
  • Prevent abuse, unauthorized access, or abnormal activity
  • Improve service quality and system reliability
  • Fulfill legal and security-related obligations

4. Data Sources and Third-Party Services

Market data displayed or processed by TickQuote may originate from:

  • Third-party data providers
  • Public market data sources
  • Partner data sources
  • Market participants
  • Aggregated data sources

We may also work with third-party technical providers that help deliver the service, including:

  • Cloud infrastructure services
  • API and monitoring services
  • Payment and billing processors, including Stripe
  • Security and risk control services

Any related data sharing will be limited to the reasonable and necessary scope required to provide the service.

5. Cookies and Website Technologies

The TickQuote website may use cookies or similar technologies to:

  • Maintain website functionality
  • Improve user experience
  • Analyze service performance
  • Enhance security

You may manage these functions through your browser settings.

6. Data Retention

Data retention periods may vary depending on:

  • Service configuration
  • API usage requirements
  • Security and audit requirements
  • Contractual requirements
  • Applicable legal obligations

We make reasonable efforts to avoid unnecessary long-term retention.

7. Security and Data Protection

TickQuote places importance on data protection and information security.

We continuously improve:

  • Transmission encryption
  • API access controls
  • Permission management
  • Security monitoring
  • System auditing
  • Platform stability management

These measures are designed to reduce the risk of unauthorized access, abuse, or data leakage.

8. User Rights

Depending on applicable law and service configuration, users may have rights to:

  • Access data
  • Update data
  • Delete data
  • Restrict certain processing activities
  • Contact the support team

9. International Services and Data Processing

Because certain infrastructure, APIs, or technical services may involve cross-region deployment, data may be processed, transmitted, or stored in different jurisdictions.

We make reasonable efforts to maintain appropriate data protection and security measures.

10. Policy Updates

We may update this Privacy Policy from time to time to reflect:

  • Service adjustments
  • Technical updates
  • Security requirements
  • Legal or platform changes

Updated versions will be published on the website.

11. Contact

If you have any questions about this Privacy Policy, please contact:

Email: support@tickquote.com

Website: https://tickquote.com